Shipping Policy

We aim to process and deliver your order as quickly and smoothly as possible.

Shipping Destinations

We currently ship to addresses within the United States only.

Shipping Costs
We offer free standard shipping on all U.S. orders.
There are no additional shipping fees.

Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or public holidays are processed the next business day.

Order Cut-Off Time: 10:00 PM EST (Monday–Friday)

Shipping & Delivery Time

After processing, delivery typically takes:

United States: 4–6 business days

Estimated total delivery time: 5–9 business days
(Processing time + shipping time)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak periods.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking information becomes active within 2–3 business days after shipment.

Track Your Order
Want to stay updated on the delivery of your package? You can track your order via our Track & Trace page. The Track & Trace information is available online 2 - 3 days after your order.

Click here to track your order

Questions about your order?

Click here to contact our team

or send an e-mail to: info@maisoneuf.com

We understand that you want to know when to expect your order, and we strive to fulfil our promise. However, please note that unforeseen circumstances, such as extreme weather conditions or delays with carriers, may affect the delivery time. Thank you for your trust in us!

Business Information

Maisoneuf is operated by Free-commerce, a company registered in the Netherlands.

Company Number: 78133637

VAT Number: NL003293388B65

Address: Fortuyn 16, Lelystad, Flevoland 8242JA, Netherlands

Phone Number: +1 (607) 250-6094